Refund Policy

Last Updated: February 2026

At AIMediaWave, we strive to ensure that you are 100% satisfied with our services. However, we understand that there may be occasions where you may need to request a refund.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• If the project has not started within 7 days of the agreed start date.
• If we are unable to complete the project as per the agreed scope and deliverables.
• Specific refund terms outlined in your project contract or service agreement.

2. Non-Refundable Items

Please note that the following are generally non-refundable:

• Third-party costs incurred (e.g., domain registration, hosting fees, plugin licenses).
• Work that has already been completed and approved by the client at specific milestones.
• Consultation fees or hourly support blocks once utilized.

3. Requesting a Refund

To request a refund, please contact us at contact@aimediawave.com with your project details and the reason for the request. We will review your request and respond within 5-7 business days.

4. Processing Refunds

Approved refunds will be processed via the original payment method (e.g., Razorpay, Stripe) within 10-15 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.

5. Contact Us

For any questions regarding our refund policy, please reach out to us:

AIMediaWave
Email: contact@aimediawave.com
Phone: +91 702 622 7726